Rules and regulations for transactions

All of your orders or requests that are facilitated by CENTRALEX or its managers, directors, officers, employees, consultants, agents, advisors, financial institutions with which we work, licensors, licensees, or its or their affiliates (collectively, “CENTRALEX”) shall be subject to all laws, regulations, and rules of any applicable governmental or regulatory authority, including but not limited to, money service operator business regulations under the Money Services Operators Ordinance, the relevant regulations of the Hong Kong Customs and Excise Department and AML/CTF provisions as mandated by Hong Kong Law and any other rules and regulations regarding AML/CTF. 

As such, legislative and regulatory changes or actions at the local or international level may adversely affect the use, transfer, exchange, and value of your Crypto Assets. 

Transaction limits 

By using CENTRALEX’s services, you hereby agree to the transaction and transfer limits enforced by CENTRALEX. 

 Your account transaction limits will be determined by your account level, your CENTRALEX account level can be viewed in your CENTRALEX account profile. For more information pertaining to the various account levels, please view our account level guideline policy. 

 If you wish to increase your current transactional limit, you will be required to submit a request to our support team. In order to proceed with the request for an increased limit on your CENTRALEX account, you will be subject to an enhanced due diligence process where you will be required to supply additional information, and this process may come at an additional cost to you. You must also fully understand that this process does not guarantee that CENTRALEX will approve your limit increase request.